FAQ

Common questions from employers, agencies, and partners.

These answers are written for demo clarity so stakeholders can quickly understand what the platform does, what it protects, and what comes next.

Does this platform replace licensed agencies?

No. SafeHire OS works as a marketplace and operating layer for licensed agencies, not a replacement for them.

Why are some maid details masked?

Sensitive maid information is hidden until employer verification and shortlist intent are strong enough to justify deeper disclosure.

What does Employer ReadyCheck do?

It helps agencies see which employers are truly prepared, reducing weak leads and speeding up the next step for better households.

Can agencies handle complaints and replacement here?

Yes. The MVP is designed so complaints, replacement support, and quarterly review can enter structured workflows instead of staying informal.

Is this already connected to real backend and auth?

This current version is a demo-ready MVP with mock-backed surfaces, structured so real auth, backend, and uploads can be integrated next.